Terms Of Trade

Site access:
In order to use this site you must be of legal age to make a purchase. 18 in the UK.

Before paying for your order:
Before you are passed to the payment system (PayPal or Stripe 'Wallets') to process your payment, we require you to confirm your email address. This protects you, as we want to be absolutely certain that we have your correct email address so that we can contact you to keep you updated with delivery details.

UK delivery: Delivery to mainland UK is included in the purchase price. 
Delivery is via courier and will normally be within 5 working days. Delivery date and time are estimated and we will keep you informed if your delivery window is likely to be exceeded.

You will get confirmation of your order generally within one working day (often much sooner) and delivery tracking details as soon as the courier gives them to us.

Other areas and countries: Please contact us prior to making a purchase to discuss shipping.

Damaged item(s): We are most careful in the packing of all items and our couriers are generally reliable. However, if you receive a parcel or item that is damaged, please take a photograph and contact us immediately. email robert@winghigh.co.uk or call 07771 333 369 (International +44 7771 333 369). 

Refund Policy: All sales are final and a refund will only be issued if item arrives damaged.

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Last update: 9th May 2025