Return & Exchange Policy

At Pratiraj Herbal Pharmacy we initiate return or exchange within 7 days of recieving the order

Eligibility Criteria:
At Pratiraj herbal Pharmacy, we stand by the quality of our products. All sales are final, and
only exchanges are offered on purchases.

Manufacturing Defects:
If you encounter a product with manufacturing defects, kindly inform us promptly.
Email info@navjeevanherbals.in within 24 hours of receiving the item, specifying the issue.
We will replace the faulty item with a similar product.

Return Process for Manufacturing Defects & Exchange:
• Notification: Notify us via email at info@navjeevanherbals.in or call at 9336111495 within 24 hours of
receiving the goods, explaining the manufacturing defect.
• Verification: Our customer support team will review your case and guide you
through the verification process.
• Replacement: Once the manufacturing defect is confirmed, we will arrange
for the replacement of the item with a new one of the same product.
Logistics Cost:
The logistics cost and arrangement for returning the defective item or exchange to
our facility will be the customer's responsibility. In appreciation of your
cooperation, we will reimburse the logistics cost. The reimbursement will be
processed via your preferred payment

 

 

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