Negotiation Skills

Overview 

This course is designed to help people to develop and improve their negotiation skills. This course helps you in cracking business deals by applying various tools & techniques of negotiation.

Key Outcomes of the Course:

• Learn how to develop negotiation skills in you
• Using empathy in negotiation
• Learn about various techniques of negotiation
• How to convert a customer’s “No” into “Yes”
• Using silence as an important tool in negotiation
• Learn how to apply high ball and low ball technique of negotiation
• Importance of handling emotions in negotiation
• Learn how to crack a deal in your favour
• And many more

Syllabus 

1. Introduction to Negotiation Skills
2. How to Crack a Deal?
3. Understanding the Negotiation Process
4. Building Rapport with Tactical Empathy
5. Techniques of Bargaining
6. How to Reach Negotiation Closure?
7. Winning a Negotiation by Flinch Technique
8. When to Use High-Ball/Low-Ball Technique?
9. Good Cop-Bad Cop Negotiation Technique
10. How to Use Nibble Technique?
11. Skills Required to Master Negotiation
12. How to Manage Emotions in Negotiation?
13. How to Convert “No” into “Yes
14. Salary Negotiations for Employee & Employer
15. How to Get Best Price for Your Product?
16. Using Silence Technique for Profit
17. Summary