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Return & Exchange

To return an package(s) ordered over Hasti Agency, contact us at +91 9136251207. Please be ready with order number shown on Hasti Agency website at the time calling the Hasti Agency representative. As soon as we confirm your order and your reason of returning/exchanging, we'll schedule a free pick up as per your convenience. Following guidelines will be taken into action:

Exchange/Return guidelines:

The pickup agent will cross-check the package(s) and reason for returning/exchaning the product. If the reason for returning/exchanging the package(s) is not in relation with current( at the time of pickup ) package(s)'s condition(s), the return/exchange pickup will be cancelled.

The package(s) can be returned or exchanged within 7 days of purchase ( should be supported by a valid reason ). Any return/exchange request post 7 days from date of purchase will not be accepted.

The package(s) should not be damaged and should be handed over to pickup agent in same condition as it was at the time of delivery. If the package(s) is found to be damaged, the return/exchange pickup will be cancelled. At the time of shipping the product, we carefully ensure, that package(s) is secured from any damage(s).

Shipping cost of package(s) is not refundable and will be beared by customer. The refund amount will include only order amount ( inclusive of taxes ). The shipping cost will not be refundable.

The refund amount will to sent to respective payment method ( used at the time of payment ) within 5-7 working days of order pickup.

If you have any questions or issues, contact us at +91 9136251207 or mail us at

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Delivery happens within 4-24 hours

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Hasti Agency

Hasti Agency, Panchubai Chawl, Purushottam Ramchandra Kangutkar Marg, opposite V.T.Bakery, Bharat Nagar, Vikhroli, Mumbai, Maharashtra 400083, India