Terms & Conditions
Last Updated: 11 July 2026
Welcome to KURO STUDIOS. These Terms & Conditions ("Terms") govern your access to and use of the KURO STUDIOS website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. About KURO STUDIOS
KURO STUDIOS is a premium gaming accessories brand specializing in Japanese-inspired gaming desk mats and related products.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into binding contracts.
3. Products
We strive to display our products as accurately as possible.
However:
- Colors may vary depending on your monitor or device.
- Product dimensions may vary slightly due to manufacturing tolerances.
- Minor variations in artwork or printing are not considered defects.
KURO STUDIOS reserves the right to discontinue or modify products without prior notice.
4. Pricing
All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices include applicable taxes where required unless specified separately.
We reserve the right to:
- Update prices without notice.
- Correct pricing errors.
- Cancel orders placed using incorrect pricing.
5. Orders
Once an order is placed:
- You will receive an order confirmation email.
- Orders are subject to acceptance and stock availability.
- We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or unavailable inventory.
If your order is cancelled after payment, a full refund will be processed.
6. Payment
We accept secure payments through trusted payment providers.
Your payment information is processed securely by our payment partners.(RAZORPAY)
KURO STUDIOS does not store your complete card or banking information.
7. Shipping
Estimated delivery times are provided for convenience only.
Delivery may be affected by:
- Weather conditions
- Courier delays
- Public holidays
- Remote delivery locations
- Unexpected operational issues
Shipping delays do not automatically qualify for refunds.
8. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Products must be returned unused and in their original packaging unless received damaged or defective.
Limited-edition products may not be eligible for return unless they arrive damaged or incorrect.
9. Warranty
If a product arrives:
- Damaged
- Defective
- Incorrect
Please contact us within 7 days of delivery with photographs and your order number.
Warranty does not cover:
- Normal wear and tear
- Accidental damage
- Misuse
- Improper cleaning
- Damage caused by modifications
10. Intellectual Property
All content on this website, including but not limited to:
- KURO STUDIOS logo
- Product artwork
- Graphics
- Designs
- Images
- Product names
- Text
- Branding
is the intellectual property of KURO STUDIOS and is protected under applicable copyright, trademark, and intellectual property laws.
You may not reproduce, copy, distribute, or commercially use our content without prior written permission.
11. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Copy or resell our content without permission.
- Interfere with website functionality.
12. Promotions & Discount Codes
Promotional offers are subject to availability and may be withdrawn or modified at any time.
Unless stated otherwise:
- Only one discount code may be used per order.
- Discount codes cannot be exchanged for cash.
- Promotions cannot be applied retroactively.
- Some products or collections may be excluded.
13. Limitation of Liability
To the fullest extent permitted by law, KURO STUDIOS shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Business interruption
- Data loss
Our total liability shall not exceed the amount paid for the purchased product.
14. Third-Party Services
Our website may include links or integrations with third-party services such as:
- Payment gateways
- Courier services
- Analytics providers
- Social media platforms
KURO STUDIOS is not responsible for the policies or practices of third-party services.
15. Privacy
Your use of this website is also governed by our Privacy Policy.
16. Changes to These Terms
KURO STUDIOS reserves the right to modify these Terms at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of the updated Terms.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in the city where KURO STUDIOS is registered.
18. Contact Information
For questions regarding these Terms & Conditions, please contact:
KURO STUDIOS
Email: connect.kurostudio@gmail.com (24x7)
Phone: +91 8693000681 (Mon-Sun)
Disclaimer
These Terms & Conditions are intended as a general template for an Indian e-commerce business. Before publishing them, update the contact details, return timelines, warranty terms, and jurisdiction to match your business, and consider obtaining legal review to ensure compliance with applicable laws.