FAQ

Frequently Asked Questions

Q: How long does delivery take?
A: Orders are usually delivered within 3–7 business days, depending on your location.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email or SMS.

Q: Do you deliver all over India?
A: Yes, we deliver to most locations across India.

Q: What if my order is delayed?
A: In rare cases, delivery may take longer due to external factors. You can contact us anytime for updates.

Q: What payment methods do you accept?
A: We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD).

Q: Do you offer Cash on Delivery (COD)?
A: Yes, COD is available on selected orders.

Q: Is it safe to make online payments?
A: Yes, all payments are processed through secure and trusted payment gateways.

Q: Can I return my product?
A: Yes, you can request a return within 7 days of delivery.

Q: When will I receive my refund?
A: Refunds are processed within 5–7 business days after the product is received and inspected.

Q: What if I receive a damaged or wrong item?
A: Please contact us immediately with photos, and we will resolve the issue quickly.

Q: Are your products original and high quality?
A: Yes, we ensure all products meet quality standards before shipping.

Q: Will the product look exactly like the images?
A: We try our best to display accurate images, but slight variations may occur.

Q: How can I contact customer support?
A: You can email us at your@email.com and we will respond within 24 hours.

Q: What are your support hours?
A: Our support team is available Monday to Saturday, 10 AM – 6 PM.

Q: Do you offer discounts or promotions?
A: Yes, we regularly offer deals and discounts. Check the website for updates.

Q: Can I use multiple discount codes?
A: Only one discount code can be applied per order.