FAQ's
What devices are compatible with Mystic Box ?
Mystic Box supports up to 4k 60Hz HDR Dolby vision. A HDMI device is required for led synchronization, almost all HDMI devices are compatible, including :-
- Amazon fire stick 4k / Amazon fire stick lite / Amazon fire stick 2nd gen.
- PS 5 / PS 4 / PS 4 pro
- Xbox Series X & S / Xbox One X & S
- Google chrome TV Chromecast 4k / Chromecast
- Apple TV 4 / Apple TV / Apple TV HD
- Other HDMI TV devices / Set-top Boxes / Computers / Laptops
How to set up Mystic Box ?
Follow the instructions given in the manual provided to you. If in case you are stuck, you can watch the video demonstration uploaded on our YouTube channel, by clicking on this link → Mystic Lights Youtube Channel
Can you install and set it up for me ?
Yes we do provide free installation services all over Mumbai.
Do I need to buy anything else to setup ?
NO, we provide everything needed to setup the mystic box, plugin and enter the different dimensions while watching movies or playing games.
Do you accept cash on delivery payments ?
We don't accept cod payments. If you live in Mumbai you can come to our offline store which is located in Andheri west and make cash payment.
Directions → Mystic Lights shop
Is Mystic Lights legit ?
We also have an offline presence, you can always come to our shop check the product and then make payment.
Can I use all OTT platforms with this device ?
This device is HDCP 2.2 compatible meaning Netflix, Amazon Prime, Disney+, etc. can be streamed easily while using this device.
I want to use this on my pc/console to play games, will it affect the gaming performance ?
Mystic Box doesn't downgrade the performance of your gaming. Valorant, GTA 5, Forza etc. all games runs smoothly with this device.