Refund Policy
Nectar Superfoods Return and Refund Policy
was last updated 1 April 2026
Thank you for shopping at nectarsuperfoods.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Nectar Superfoods
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to mydukaan.io/nectarsuperfoods, accessible from https://mydukaan.io/nectarsuperfoods
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order within 3 days after receipt of order.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By sending us an email: info@nectarsuperfoods.com or Call us on :+91-8485989794
If the order cancellation or return has been approved the company will reimburse the total amount after deduction of shipping charges ( primary from Company to customer ) with 14 working days from the day on which the claim has been approved or return goods has been delivered to the company whichever is earlier.
We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The goods were delivered in the last 3 days
The goods are in the original packaging
The following goods can be returned only if:
- Wrong Product being delivered than what was ordered
- Product is opened or stale or has some microbiological issue
- Or any other issue which does not fall in to above categories
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
HV Makers Industries Pvt Ltd, 21 Platinum Industries Park, SLM Mill Compound, Vatva-382440,Ahmedabad, Gujarat, India
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: info@nectarsuperfoods.coom / +91-8485989794