zendesk whatsapp chatbot Call +91 7470526894

Since you're here, it means you've realized that you need to engage your customers through the channel they're most comfortable with. Congratulations!

You know your customers are very active on WhatsApp. Now, you have three questions in mind.

How do you improve your customers' experience on WhatsApp?
Can you interact with customers via WhatsApp manually or do you need a chatbot?
How do you create a chatbot on WhatsApp?
Well, we have all the answers you are looking for.

We'll help you decide if you need a WhatsApp chatbot, then show you exactly how to create it and walk you through all the steps needed to implement it on WhatsApp in just 5 minutes. Hold on to your seats. We started!

Why create your own chatbot on WhatsApp?
If you have very few clients, you might be able to get by by manually replying to each message. But as your business grows, it will become more difficult.

However, even if you have a limited customer base, there is still a big problem with manually answering all the questions: lack of speed.

Your customers will have to wait for you to answer their questions. This means that most of the time, they won't get an answer when they want to. This is never a good idea

If you're in e-commerce or retail, this puts you in a more difficult position. 53% of online shoppers abandon their carts due to a lack of immediate responses.

So if you are concerned about satisfying customers and protecting your shopping carts from abandonment, then you should create a WhatsApp chatbot for your business.