Refund Policy

Our Return and Refund Policy was last updated 27 May 2022

Thank you for shopping at https://thesolanki.in/

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Solanki Traders.

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to The Solanki Traders, accessible from https://thesolanki.in/

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

We do not offer cancellation as our products are made to order. We do provide exchange in case of any manfacturing defect in the product.

In order to exercise your right of exchange, you must inform us by means of a clear pictures and explanation. You can inform us by:

By sending us an email: thesolankitraders@gmail.com

We will exchange your order no later than 14 days from the day on which we receive the returned Goods. 

Conditions for Returns

We do not offer returns/refunds. 
 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

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We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: Contact thesolankitraders@gmail.com

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: thesolankitraders@gmail.com +91-8890373703