Privacy Policy
Last Updated: 6 October 2026
Welcome to Tooguds. We respect your privacy and are committed to protecting the personal information you share with us while using our website and purchasing our products.
This Privacy Policy explains how Tooguds collects, uses, stores and protects your information.
1. Information We Collect
When you visit our website, place an order or contact us, we may collect the following information:
- Full name
- Mobile/phone number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Device, browser and website usage information
- Information you provide when contacting our customer support
We only collect information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Arrange product delivery
- Provide order tracking and shipping updates
- Process refunds, returns and replacements
- Contact you regarding your order
- Respond to customer support requests
- Improve our website, products and customer experience
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers. Tooguds does not intend to store your complete debit card, credit card or banking credentials on its own servers.
Payment information is handled according to the security and privacy policies of the respective payment service provider.
For Cash on Delivery (COD) orders, we may collect the information required to confirm and deliver your order.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
- Courier and logistics partners
- Payment gateway providers
- Website and hosting service providers
- Technology and customer-support service providers
- Government authorities or law-enforcement agencies when legally required
For example, your name, phone number and delivery address may need to be shared with our shipping partner to deliver your order.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic and provide a better shopping experience.
Cookies may help us remember your preferences, maintain shopping-cart functionality and understand how visitors use our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing orders and providing customer support
- Handling returns, refunds and replacements
- Maintaining business and transaction records
- Meeting legal, accounting and regulatory requirements
- Resolving disputes
When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.
8. Third-Party Services
Our website may contain links to or integrate with third-party services, such as payment providers, shipping services, analytics tools or other external platforms.
Tooguds is not responsible for the privacy practices of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information.
9. Marketing Communications
If you provide your contact information, we may use it to send service-related communications such as order confirmations, shipping updates and delivery notifications.
Where applicable, we may also send promotional or marketing communications. You may request to stop receiving promotional communications at any time.
10. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Request information regarding how your personal information is used
Some requests may be subject to legal, contractual or other applicable limitations.
To make a privacy-related request, please contact us using the details provided below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised "Last Updated" date.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Tooguds
Email: Support@togud.in
Phone: +91 7477585539
Website: www.tooguds.in
Business Address: West Bengal, Falakata
Important for your Tooguds website
Before publishing, replace these placeholders:
- Support@Easyparts.in
- +91 7477585539
- easyparts.in
- West Bengal, Falakata
Also, because Tooguds will be taking online orders in India, I recommend having Terms & Conditions, Shipping Policy, Return/Refund Policy, and Cancellation Policy as separate pages alongside this Privacy Policy.