Returns & Refund
Returns & Refunds Policy
At Lux Nix, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may be eligible for a return or refund under the following conditions:
Eligibility for Returns
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The item must be unused, in its original packaging, and in the same condition as received.
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Returns must be requested within (Mon To Sat) days of receiving the product.
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Certain products, such as perishable goods, hygiene-related items, and customized products, may not be eligible for return.
Refund Process
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within [7] business days to the original payment method.
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Shipping costs are non-refundable unless the return is due to a defect or an incorrect product.
How to Initiate a Return
To request a return or refund, please contact us at [luxnixofficial@gmail.com] with your order details. Our team will guide you through the process.
8. Policy Updates
BuyNest may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.