Shipping policy
Shipping & Returns Policy
At Anemone, we strive to provide you with a smooth shopping experience from checkout to delivery. Please review our shipping and return guidelines below before placing your order.
📦 Shipping Information
- Standard Shipping: Orders are typically delivered within 7–8 business days.
- Tube Tops: Please allow 12–15 business days for delivery, as these items require additional processing time.
- Processing Time: Orders are processed within 1–2 business days before shipping.
- Tracking: Once your order has shipped, you will receive a confirmation email with tracking details.
🔄 Returns & Exchanges
We want you to love your purchase! If you are not satisfied, returns are accepted under the following conditions:
- A clear unboxing video must be provided when requesting a return. This ensures product integrity and helps us process your request quickly.
- Items must be unworn, unused, and returned in their original packaging.
- Return requests must be initiated within 7 days of delivery.
- Shipping costs for returns are the responsibility of the customer, unless the item arrived damaged or defective.
❓ Need Help?
If you have questions about your order, shipping, or returns, please reach out to our customer support team at anemone.urbanstore@gmail.com