Shipping Policy
Delivery Coverage
We deliver to all postal addresses across India. To ensure successful delivery, please provide a complete street address including the correct PIN code/ZIP code.
Address Requirements
COMPLETE ADDRESS MANDATORY: To guarantee the quickest confirmed delivery on all orders within India, customers must provide:
- Full street address
- Correct PIN code
- Contact phone number
- Landmark (if applicable)
Important: We cannot be held responsible for postal delays or failed deliveries resulting from incomplete or incorrect address information.
Special Delivery Locations
Educational Institutions: All shipments to colleges, schools, hostels, or similar institutions are delivered at the customer's risk. If the institution's administration refuses to accept the package for any reason, AurelieStyle.com will not issue refunds or account credits under any circumstances.
Delivery Scheduling
For preferred or special delivery dates, customers must specify the requested date in the gift message box during order placement. Orders without specified delivery dates will be dispatched and delivered at the earliest opportunity.
Address Accuracy & Penalties
Incorrect/Incomplete Addresses: Some courier partners impose penalties when shipping addresses and PIN codes don't match. Customers are solely responsible for all such penalties and fees - not AurelieStyle.com.
Reshipment Charges: If reshipment becomes necessary due to address issues, customers must pay all reshipment costs.
Lost Packages: If packages are lost or misplaced due to incorrect or incomplete addresses provided by customers, AurelieStyle.com bears no responsibility and will not process refunds under any circumstances.
Processing & Delivery Timeline
Processing Time: 1-4 business days (approximate - may vary due to circumstances beyond our control)
Shipping Time: 7-10 business days after dispatch
Total Delivery Time: Typically 8-14 business days from order confirmation
Important Note: Delivery times may vary significantly depending on the destination PIN code. Remote areas may experience longer delivery times than standard timelines.
Dropshipping Notice
As a dropshipping platform, AurelieStyle.com coordinates with multiple suppliers and logistics partners. This may occasionally result in:
- Varying dispatch times depending on supplier location
- Multiple shipments for single orders (if items come from different suppliers)
- Extended processing times during peak seasons or supplier delays
No Refund Policy for Delays
No refunds, returns, replacements, or exchanges will be entertained solely due to processing or shipping delays. The timelines mentioned are approximate and indicative only.
Customer Responsibility
Customers are advised to:
- Double-check all address details before placing orders
- Provide alternative contact numbers when possible
- Be available to receive packages during business hours
- Coordinate with educational institutions (if applicable) regarding package acceptance policies