Terms & Conditions

Last updated: 21 February 2026

Welcome to Bhoomi Textiles We. By accessing or purchasing from our website/store, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

We reserve the right to refuse service to anyone for any reason at any time.
All products sold are subject to availability.
By using our website, you confirm that you are at least 18 years old or have parental permission.

2. Product Information

We make every effort to display product colors, designs, and details as accurately as possible.
Actual product color may slightly vary due to lighting, photography, or screen settings.
Sarees are handcrafted/textile products; minor irregularities are natural and not defects.

3. Pricing

All prices are listed in Indian Rupees (INR).
Prices are subject to change without prior notice.
We reserve the right to correct any pricing errors or misprints.

4. Orders & Payments

Orders are confirmed only after successful payment.
We are not responsible for payment failures caused by third-party payment gateways.
Once an order is placed, it cannot be cancelled unless explicitly stated.

5. Shipping & Delivery

Shipping timelines are estimates and may vary due to location, courier delays, festivals, or unforeseen circumstances.
We are not liable for delays caused by courier partners or natural events.
Delivery address provided by the customer must be accurate; we are not responsible for failed deliveries due to incorrect details.

6. Returns, Exchanges & Refunds

No returns or refunds unless the product received is damaged or incorrect.
Any issue must be reported within 24 hours of delivery with clear photos/videos.
Items must be unused, unwashed, and in original condition with tags intact.
Exchanges (if approved) will be processed to the original payment method within 7–10 business days.

7. Damaged or Defective Products

If you receive a damaged or wrong product, contact us at bhoomitextiles.support@gmail.com within 24 hours.
Claims made after this period will not be accepted.

8. Intellectual Property

All images, designs, logos, and content belong to Bhoomi Textiles.
Unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product.

10. Third-Party Services

We are not responsible for third-party services including MyDukaan platform, payment gateways, or courier partners.

11. Privacy

Customer information is handled as per our Privacy Policy.
We do not sell or share personal data except where required for order fulfillment or legal compliance.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes implies acceptance.

13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of tumakuru courts only.

14. Contact Information

For any questions or concerns, contact us at:
📧 bhoomitextiles.business@gmail.com

Manual Payment Terms & Conditions

(UPI / QR Code / Direct Bank Transfer)

These Manual Payment Terms & Conditions govern payments made to MyDukaan via UPI, QR Code, or Direct Bank Transfer.

By choosing Manual Payment as your payment method, you agree to the following terms:

1. Accepted Payment Methods

We accept the following manual payment options:

UPI (Unified Payments Interface)
QR Code Payments
Direct Bank Transfer (NEFT / RTGS / IMPS)

All payments must be made only to the official payment details provided by MyDukaan at checkout or via official communication channels.

2. Payment Confirmation

Orders will be processed only after successful payment confirmation.
Customers must upload valid payment proof (Transaction ID / UTR Number / Screenshot) where required.
MyDukaan reserves the right to verify transaction details before confirming the order.
Orders may be automatically canceled if payment is not confirmed within the specified timeframe.

3. Payment Time Limit

Manual payments must be completed within 24 hours (or your preferred time limit) from order placement.
If payment is not received within this period, the order may be canceled without prior notice.

4. Incorrect Payments

Payments sent to incorrect UPI IDs or bank accounts not officially provided by us.
Errors made by customers while entering payment details.
Delays caused by banking networks or UPI service providers.

Customers are solely responsible for verifying payment details before transferring funds.

5. Fraud & Suspicious Transactions

We reserves the right to reject or cancel orders suspected of fraud or unauthorized transactions.
Additional verification may be required for high-value orders.
False payment proofs may result in permanent account suspension and legal action.

6. Refund Policy for Manual Payments

Refunds (Only if applicable) will be processed to the original source account.
Refund processing may take 5–7 business days depending on banking channels.
Transaction charges (if any) are non-refundable unless otherwise stated.

7. Pricing & Charges

All prices are listed in INR unless stated otherwise.
Any bank or UPI charges applicable will be borne by the customer.
Orders will only be confirmed after full payment is received.

8. Order Processing & Dispatch

Order processing begins only after payment verification.
Shipping timelines are calculated from the date of payment confirmation, not the order placement date.

9. Dispute Resolution

In case of payment-related disputes:

Customers must contact our support team within 48 hours of payment.
Valid transaction reference numbers must be provided.

10. Limitation of Liability

We shall not be liable for:

Banking server failures
UPI downtime
Delayed settlements
Third-party technical issues beyond our control

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