Shipping & Delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping for all orders in India. We ship the products in 3-4 working days
How long will it take for my order to be delivered?
Orders in India are typically delivered in around 5-8 working days depending on shipping address and other factors (public holidays, extreme weather conditions, etc.). In some rare cases, it might take 2 weeks depending upon the availability of the product. In parts of Jammu Kashmir and North East India the delivery may take upto 10 working days.
HOW DO I TRACK MY ORDER?
You can track your order once it is dispatched. An email and SMS will be sent with a tracking code and link. It you have any confusion you can email to us at bold_wear@outlook.com
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.
LOST/MISSING PACKAGES
Bold wear is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
ARE THERE ANY ADDITIONAL SHIPPING CHARGES?
We provide free shipping on all orders.
WHICH COURIER COMPANIES USED TO DELIVER THE PRODUCT?
All our products are shipped via Delhivery, Xpressbees, Bluedart and EcomExpress on the pincode.
WHAT WILL HAPPEN IN CASE WHEN TRACKING DETAILS SHOW PRODUCT DELIVERED BUT CUSTOMER HAS NOT RECEIVED IT?
It is a rare case as majority of the time the product is received by family members, neighbours, flat mates or is delivered to the office mail room. In genuine cases we will refund full amount to the customer after we have done proper investigation of the case which takes 10 working days.
If you get the order delivered notification and you have not received the product then please let us know within 48 hours of the notification received. We will immediately raise the issue with our courier partner and will resolve the issue. Post the mentioned timeline, it will be difficult for us to take the action and we will not be liable to any losses.
All disputes are subjected to Mumbai jurisdiction only.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us bold_wear@outlook.com and we will do our best to help you out.