FAQs
Who is Booksy Basket?
Booksy Basket is a website for spreading love of books. Based in a corner in Chennai, with a tiny team of two, we are trying our best to rekindle the joy of reading a book. Beginning our start up journey with a catalogue of 400+ book titles . With reputed courier partners such as Delhivery, FedEx and Xpressbees, we ensure that your books reach you quickly. Also, by buying books from us, you are supporting local business and helping us preserve the planet we all call our home.
Do you offer Cash on Delivery [COD] option?
In case your pin code is serviceable, we offer Cash on Delivery option for most of the Pin codes in India.
Cash on Delivery is costly and we encourage readers to use online modes of payment. Therefore, there is a fixed Cash On Delivery charge of ₹. 100 per order when you opt for Cash on Delivery. Also, to discourage unfair usage, we do not allow Cash On Delivery for orders above ₹. 999.
We encourage you to make online payment for your orders to avail free shipping for orders above ₹ 699.
Note: In case you place frequent cash on delivery orders, but refuse to accept them at the time of delivery, we can block your account from placing future orders.
When will be my order shipped?
In our normal cycle, we process and ship orders the very next day of receiving them. As soon as your order is shipped, you will receive an email / Text with relevant tracking details from where you can track your orders. If you have opted for SMS communication, you will receive periodic SMS with shipping updates. We ship from Chennai, so depending upon your location; it may take around 3-7 business days for your books to reach you.
How much time it takes for books to reach?
Currently, we have only one warehouse (we are a small team) in Chennai. We usually ship the next day of receiving the order. So depending upon the proximity of your location, it may take around 3-7 days for your books to reach you.
Can I add a note to my order?
Yes, assuredly you can. You can send your personalized message to our WhatsApp +91-909-440-8001 or email us support@booksybasket.com. Just mention your message there in, and we will make sure that your message reaches your loved ones.
One or more book is missing from my order?
We ship books from our warehouse as well as directly from the publisher's warehouse. If your packages contain books from different publishers, they may arrive in separate packages. You need not worry about the same. All your books will reach you on time.
Will all my books arrive in a single package?
We ship the books both from our warehouse, as well as publisher's warehouse. If your order contains book from multiple publishers, they may arrive in different packaging separately. Not to worry, your books will reach you for sure.