Refund Policy

Updated 01 th January 2023

Terms 

1. All orders received during the CLEARANCE SALE are eligible for ONLY REPLACEMENT.
2. Please raise a request from the "Your Orders" section within 3 working days
3. Anyone requesting a Replacement should ship the parcel to the company address. 
4. Upper Ground And First Floor, Property No. 463/79-1-A, Plot No. 7 And 9, Shiv Puri Extn., Delhi, East Delhi, Delhi, 110051
5. We also have Reverse Pickup Facility for Select Pin-codes Only. 
6. There is a Reverse Pickup Fee of Rs.100 which will be collected before processing the request.
7. This is a CLEARANCE SALE so please note the designs will not be restocked.
8. Replacement Requests for out-of-stock products will be converted to Store Credit.
9. In no situation, the Replacement request will be converted to a Refund.

Requirements.

1. Raise the request within 3 working days of receiving the order.
2. All the tags and labels should be intact.
3. Any sign of wear and tear could result in the rejection of the request.

By placing an order on this website you accept the terms of this return policy. 

The company holds the right to reject your request.

 

Return Policy 

You can opt for anyone:

Replacement

Credit Note

Refund

No Reverse Pickup Fee

You can email us at support@thebroadstar.com if you have any queries or are unable to raise a request on your own. Our concerns will be replied to within 48 hours.