Subscription Plans
5% Off on All Purchases:
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Automatic Discount: Enjoy a flat 5% discount on selected purchases, applied automatically at checkout.
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No Minimum Purchase: This discount is available for all orders, regardless of size or total value.
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Exclusions: Some promotional items or bulk deals may not be eligible for additional discounts.
Easy Exchange Policy:
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Hassle-Free Process: If you receive damaged materials, simply contact us for an easy exchange.
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No Extra Cost: Exchanges are free, with no additional charges for returning or replacing items.
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Fast Replacement: Once the damaged goods are returned, we’ll send the replacement materials within 3-5 business days.
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Customer Support: Our team is ready to assist with scheduling return pickups and processing the exchange quickly.
Excess Inventory Return Policy:
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Return Window: Unused excess materials can be returned within 30 days of purchase.
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Condition: Returned items must be in original, unused condition and free from any damage.
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Restocking Fee: A 10% restocking fee may apply for excess inventory returns.
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Refund Options: You can opt for a refund to your original payment method or receive store credit for future purchases.
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Return Process: Contact our support team to schedule a return pickup or drop-off at our store.
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Non-Returnable Items: Custom orders or specially sourced materials may not qualify for returns.
Free Delivery Policy:
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Eligibility: Free delivery is available on all orders that meet a minimum purchase amount.
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Coverage Area: We offer free delivery across India for eligible orders.
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Scheduled Deliveries: Customers can schedule delivery at their convenience, with no extra charges.
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Exclusions: Some remote locations or bulk orders may incur additional charges, which will be communicated upfront.
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Fast and Reliable: Enjoy prompt, free delivery with tracking options for all qualifying orders.
Free Material Consultation:
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Expert Guidance: Our specialists offer free consultations to help you select the best materials for your project.
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Tailored Solutions: Get personalized recommendations based on your specific project needs, ensuring the right materials for durability and cost-efficiency.
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Easy Scheduling: Book your consultation online or contact our team directly to schedule a convenient time.
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No Obligation: The consultation is completely free, with no obligation to make a purchase.
Free Samples on Request:
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Try Before You Buy: Request free samples of most materials to ensure they meet your project requirements.
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Easy Requests: Simply contact us or fill out a request form on our website to receive your samples.
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Wide Selection: Samples are available for a wide range of materials.
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Delivery: Samples will be shipped directly to your address.
Priority Customer Support:
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Faster Response: Enjoy priority handling with faster response times for all your inquiries and issues.
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Dedicated Support Team: Our dedicated support specialists are available to assist with product queries, orders, and post-purchase support.
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Exclusive Access: Priority customer support is available for subscribers.
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Extended Support Hours: Get access to extended support hours for quicker resolutions.
SUBSCRIPTION PLANS | Opal Free |
Tanzanite 2999 |
Topaz 4999 |
Emerald 6999 |
Diamond 8999 |
5% off on all purchases | ✗ | ✗ | ✗ | ✗ | ✓ |
Easy Exchange | ✗ | ✗ | ✗ | ✓ | ✓ |
Excess Inventory Return | ✗ | ✗ | ✗ | ✗ | ✓ |
Flats promotion | ✓ | ✓ | ✓ | ✓ | ✓ |
Free delivery | ✗ | ✗ | ✓ | ✓ | ✓ |
Free material consultation | ✓ | ✓ | ✓ | ✓ | ✓ |
Free samples on request | ✗ | ✗ | ✗ | ✓ | ✓ |
Price Lock | ✗ | ✗ | ✗ | ✓ | ✓ |
Priority customer support | ✗ | ✓ | ✓ | ✓ | ✓ |
Scheduled deliveries | ✓ | ✓ | ✓ | ✓ | ✓ |
Site Inspection | ✓ | ✓ | ✓ | ✓ | ✓ |