Refund Policy
Return and Refund Policy
Last updated: 17 February 2025
Thank you for shopping at Celebrative.
If you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns. The following terms apply to any products purchased from us.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as "the Company", "We", "Us", or "Our") refers to Celebrative.
- Goods refers to the items offered for sale.
- Orders means a request by You to purchase Goods from Us.
- Website refers to Celebrative, accessible from https://www.celebrative.in.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Order Cancellation Rights
You are entitled to cancel your order within 3 days without providing any reason.
The deadline for canceling an Order is 3 days from the date on which You received the Goods or when a third party You appointed (other than the carrier) takes possession of the delivered product.
To exercise Your right of cancellation, You must inform Us by:
- Sending an email to celebrative25@gmail.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. The reimbursement will be processed using the same payment method You used for the Order, and You will not incur any fees for the refund.
Conditions for Returns
To be eligible for a return, please ensure that:
- The Goods were purchased in the last 3 days.
- The Goods are in their original packaging.
Non-Returnable Items
The following items cannot be returned:
- Goods made to Your specifications or personalized.
- Goods that deteriorate rapidly or have expired.
- Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- Goods that, after delivery, are inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above conditions at Our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. Please send the Goods to the following address:
R R Nagar 2nd Street, Near GTN College, Dindigul - 624 005, Tamilnadu, India
We cannot be held responsible for Goods damaged or lost in return shipment. We recommend using an insured and trackable mail service. We are unable to issue a refund without receiving the returned Goods or proof of received return delivery.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- Email: celebrative25@gmail.com
- Phone: +91-9688408048