Refund Policy

At Commerce Crew, we are committed to providing exceptional service to all our clients. If you are not completely satisfied with the services provided, we offer a fair and transparent refund policy to address your concerns.

Eligibility for Refunds

1. Conditions for Refunds:

   • Refunds are applicable for services not delivered as agreed upon or as per the service contract.

   • Refunds will only be considered if the issue is reported within the stipulated timeframe mentioned below.

   • Clients must provide proof of payment and any relevant documentation supporting their claim.

2. Timeframe:

   • Refund requests must be initiated within 7 days of the service delivery date or the agreed-upon completion date.

Non-Refundable Services

The following are not eligible for refunds:

• Services that have already been delivered and approved by the client.

• Partial services or milestones that have been completed and approved.

• Services that were canceled by the client after the work had begun.

• Customized or highly tailored services where work has been initiated based on client specifications.

Process for Requesting a Refund

1. Contact Us:

   • Email us at unitedskull101@gmail.com or call our customer service at +919818517797 to initiate the refund process.

2. Evaluation:

   • Upon receiving your request, our team will evaluate the issue based on the service agreement, deliverables, and proof provided.

3. Resolution:

   • If the refund is approved, we will notify you of the refund amount and the method of processing. Refunds may also include credits for future services as agreed upon.

Refund Processing

1. Refund Method:

   • Refunds will be issued via the original payment method or as a credit toward future services, depending on the client’s preference.

2. Processing Time:

   • Refunds are typically processed within 10-15 business days after the refund request has been approved.

Dispute Resolution

If you believe that the service provided did not meet the agreed-upon standards, please reach out to us for a resolution. Our goal is to work with you to address your concerns and ensure your satisfaction.

Amendments to the Refund Policy

Commerce Crew reserves the right to amend this Refund Policy at any time. Any changes to the policy will be communicated via our website or through direct communication channels.

Contact Us

If you have any questions or concerns about our Refund Policy, please reach out to us:

• Email: commercecrew4u@gmail.com

• Phone: +91 - 9818517797

We value your trust and are committed to providing a seamless experience with our services.