Refund Policy

At COMPUTERIA, we aim to provide high-quality products and reliable service. Please read our policy carefully before making a purchase.

1. Order Cancellation

• Orders can be cancelled within 1 hour of placement.

• To cancel an order, please contact us immediately via email or phone with your order details.

• Once an order is processed or shipped, it cannot be cancelled.

2. Return Policy

• A return request must be placed on the same day of receiving the product.

• Products must be unused, in original packaging, and include all accessories, manuals, and tags.

• Returns are accepted only if the product is defective, damaged, or not as described.

3. Return Shipping

• Customers are responsible for the return shipping cost.

• Products must be returned to our warehouse at the following address:
  COMPUTERIA
  Chandpara Bazar, West Bengal – 743245

• Please pack items securely to prevent transit damage.

4. Refund Process

• Once your returned product is received and inspected, we’ll notify you about the approval or rejection of your refund.

• If approved, the refund will be processed within 15 days to your original payment method.

• Shipping charges are non-refundable.

5. Warranty Claim

• For warranty claims, customers must personally visit our warehouse at:
  COMPUTERIA, Chandpara Bazar, West Bengal – 743245

• Warranty services are provided only after product verification and in accordance with the manufacturer’s or seller’s warranty terms.

6. Contact Us

For any questions regarding cancellations, returns, refunds, or warranty claims, please contact:
📧 Email: contact.computeria@gmail.com
📞 Phone: +91 97758 87714

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