Effective Date: 18th September 2025
We aim to deliver your Craftel products quickly and safely. Please review our shipping and delivery terms before placing your order.
1. Order Processing
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All orders are processed and shipped within 1–2 business days after payment confirmation.
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You will receive an email confirmation with tracking details once your order is dispatched.
2. Delivery Timelines
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Orders are typically delivered within 3–7 business days, depending on the delivery location.
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Delivery times may vary slightly due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
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Shipping is completely free. Customers do not need to pay any extra charges for delivery.
4. Order Tracking
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Once your order has been shipped, you will receive tracking details via email or SMS to monitor your shipment.
5. Exceptions
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In rare cases, if we are unable to ship your order, you will receive a full refund of the amount paid.
6. Contact Us
For shipping or delivery-related queries, please reach out to us at:
Craftel
Email: care@craftel.in
Phone: +91 99291 27070