Refund Policy

Our Return and Refund Policy was last updated 26 March 2024

Thank you for shopping at mydukaan.io/elemental3.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Elemental Accessories

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to mydukaan.io/elemental3, accessible from https://mydukaan.io/elemental3

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

Once the order is placed cancellation is not possible.

Conditions for Returns

The goods cannot be returned.

We reserve the right to refuse returns of any merchandise.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

 

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: