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FOLD BACKPACK WHITE FOLD BACKPACK NAVY SLATE BACKPACK GREY FLAPPED BACKPACK WHITE FLAPPED BACKPACK NAVY DOMED BACKPACK OFF WHITE BOX BACKPACK NAVY BOX BACKPACK GREY VERSATILE BACKPACK BLACK FLEXIBLE BACKPACK SLATE BACKPACK BLACK VERSATILE BACKPACK GREY DOMED BACKPACK BLACK FLAPPED BACKPACK BLACK FOLD BACKPACK BLACK BOX BACKPACK BLACK Tech Vest Backpack

Refund Policy

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Esthetic Labs.

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to mydukaan.io/estheticlabs, accessible from https://mydukaan.io/estheticlabs.

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason for doing so, but only for damaged goods.

The deadline for canceling an Order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation for damaged goods, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email:

We will reimburse you no later than 14 days from the day on which we receive the returned damaged Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the damaged Goods to be eligible for a return, please make sure that:

The goods were received damaged.
The goods are in the original packaging.
The following goods cannot be returned:

Goods that are not damaged.
The supply of goods is made to your specifications or is clearly personalized.
The supply of goods which, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Damaged Goods

You are responsible for the cost and risk of returning the damaged goods to Us. You should send the damaged goods to the following address:

4th floor ,Guruchaya Apartment ,Old Biyani Clg Square, beside Garden Glory Bar, in front of Hotel Element, Shivneri Colony, Amravati, Maharashtra 444602

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the damaged goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-8087020869