Return & Refund Policy
Return and Refund Policy
At Fancyzon, we want to ensure that you're completely satisfied with your purchase. If for any reason you're not happy with your product, we offer a hassle-free return and refund policy.
Returns:
Eligibility: Returns are accepted within 3 days of receiving your order.
- *Condition*: Products must be returned in their original packaging, unused, and in resalable condition.
- *Process*: To initiate a return, please contact our customer support team through our website or phone, providing your order number and reason for return.
Refunds:
- *Refund Method*: Refunds will be issued to the original payment method used for the purchase.
- *Refund Timeline*: Refunds will be processed within 5 days of receiving the returned product.
- *Refund Amount*: Refunds will be for the full amount paid, minus any shipping costs.
:Exchange Policy
- *Exchange Eligibility*: Exchanges are accepted within 3 days of receiving your order.
- *Exchange Process*: To initiate an exchange, please contact our customer support team through our website or phone, providing your order number and reason for exchange.
*Shipping Costs*
- *Return Shipping Costs*: Customers are responsible for return shipping costs, unless the return is due to an error on our part.
- *Exchange Shipping Costs*: We will cover shipping costs for exchange products.
*Exceptions*
- *Final Sale Items*: Certain products marked as "Final Sale" are not eligible for return or exchange.
- *Customized Products*: Customized or personalized products are not eligible for return or exchange.
*Contact Us*
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer support team. We're here to help!
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