Refund Policy
At FLAIR - PK, we strive to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not satisfied with a product due to damage or fault, we're here to help.
Refund Eligibility
- Damage or Faulty Products: We accept returns for products that are damaged or faulty. If you receive an item that is not in perfect condition, please contact us immediately.
- Non-Eligible Returns: We do not accept returns if you simply change your mind after making a purchase.
Refund Process
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Contact Us: To initiate a refund, please email us at flairpkbusiness@gmail.com within 7 days of receiving your order. Include your order number, a description of the issue, and any relevant photos of the damaged or faulty product.
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Return Authorization: Once we receive your request, we will review it and provide you with instructions on how to return the product. Please note that returns will only be accepted if authorized by our team.
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Return Shipping: You will be responsible for the cost of return shipping unless the product was received damaged or faulty. Please ensure the product is securely packaged to prevent any further damage during transit.
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Refund Approval: Upon receiving and inspecting the returned product, we will notify you of the status of your refund. If approved, a refund will be processed, and the credit will automatically be applied to your original method of payment within a certain number of days.
Important Notes
- Refund Timeframe: Refunds may take some time to appear in your account, depending on your payment provider's processing time.
- Non-Returnable Items: For hygiene reasons, certain items may not be eligible for return, even if damaged or faulty. Please check the product description for more information.
Contact Us
If you have any questions or need assistance with a refund, please don't hesitate to contact us at flairpkbusiness@gmail.com or call us at +923188069988. We are here to ensure that your shopping experience with FLAIR - PK is a positive one.
