FAQ (Frequently Asked Questions)

1. 🛒 How do I place an order?

Simply browse our products, add your favorites to the cart, and proceed to checkout. Enter your shipping details and choose your preferred payment method to complete the purchase.

2. 🚚 When will I receive my order?

Orders are usually processed within 1–2 business days and delivered within 5–10 working days, depending on your location.

3. 💸 What payment methods do you accept?

We accept Cash on Delivery (COD), UPI, debit/credit cards, and Razorpay for secure online payments.

4. 🔁 Can I return or exchange a product?

Yes. We have a hassle-free return/replacement policy for defective or damaged products. You must raise a request within 7 days of delivery.

5. 📦 Do you offer free shipping?

Yes, we offer free shipping on prepaid orders above ₹499. A small fee may apply to COD or lower-value orders.

6. 🔍 How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email. You can use it to check real-time status.

7. 📞 Need more help?

Contact our support team at:
📧 homekindia@gmail.com
📞 +91-8872142842