Terms & Conditions
Last Updated: 10 June 2026
Welcome to Kaita. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.
If you do not agree with any part of these Terms & Conditions, please do not use our website.
About Us
"Kaita", "we", "our", and "us" refer to Kaita, an online clothing and lifestyle brand operating in India.
"Website" refers to our online store and all related services offered through it.
"Customer", "you", and "your" refer to any individual accessing our website or purchasing our products.
Products & Orders
We strive to display our products as accurately as possible. However, due to differences in screen settings, lighting, and photography, actual colours may vary slightly from what appears on your device.
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
Pricing & Payments
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All prices displayed on our website are in Indian Rupees (INR).
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Prices are subject to change without prior notice.
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Full payment is required at the time of purchase.
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We currently do not offer Cash on Delivery (COD).
Shipping & Delivery
All shipping, processing, delivery timelines, and related terms are governed by our Shipping Policy. By placing an order with Kaita, you agree to the terms outlined in our Shipping Policy.
Returns & Exchanges
We encourage customers to carefully review the size guide before placing an order.
Exchange for Size Issues
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Size exchanges are available subject to stock availability.
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Customers must contact us within the specified exchange period after receiving the order.
Damaged Products
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Returns or replacements for damaged products will only be accepted if:
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The damage is reported within 48 hours of delivery.
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A clear unboxing video is provided as proof.
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Without an unboxing video, we may be unable to process claims for damage during transit.
For complete details, please refer to our Return & Exchange Policy.
Intellectual Property
All content on this website, including but not limited to photographs, product designs, artwork, illustrations, logos, graphics, text, and branding, is the property of Kaita and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or use any content from this website without prior written permission.
User Conduct
By using this website, you agree not to:
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Use the website for any unlawful purpose.
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Attempt to interfere with the website's functionality or security.
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Submit false, misleading, or fraudulent information.
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Copy or misuse any content belonging to Kaita.
Limitation of Liability
To the fullest extent permitted by law, Kaita shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by you for the product in question.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon being posted on this page.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Kaita
Email: contact@kaita.in
Phone: +91 9451019597
Country: India