Refunds/Cancellations

We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
 

• No questions asked returns policy: On delivery if you are not happy with what you have received, you may return the items to the same delivery executive. We have a no questions asked returns policy.
• After taking the delivery, you will be able to return within 3 days, only if,
• Item is defected at the time of delivery
• Item is expired at the time of delivery
• Item is that you are not ordered at the time of delivery

Please note we cannot accept the return of perishable items like milk, vegetables due to hygiene purposes.

We will arrange with you for non-perishable goods to be returned to us (please note that the goods must not have been used and must be in good condition).

We will not charge you for any incorrect goods or defective goods which you have received.

Over and above all the above conditions, company might accept returns on case to case basis, which is on the goodwill, which is purely subject to the discretion of the company Cancellation

You can cancel your order within one hour of order placed by mailing us at kanaventerprise@india.co You can cancel the whole order on the time of delivery if you are not satisfied.

 

Payment

We accept following payment options,

 

• Cash on delivery
• Online payment through debit card, credit card, net banking and wallet services

You should pay the correct amount as in the invoice; we accept only Indian rupees.

 

Refund

If there is any refund, it might be routed through the same vendor as the payment was made . In such circumstances the refund is subject to third party processes on which we do not have any control. However, we can provide you the reference number/transaction id. The number of days taken to process the refund and credit the amount to the customers bank account.(for e.g. 5-7 working days).