Refund Policy

No Return and Refund Policy

Thank you for choosing KG Creations for your personalized products and gifts. We strive to provide you with the best possible shopping experience. As each item is crafted to your unique specifications, we want to ensure clarity regarding our return and refund policy.

Returns:

Due to the personalized nature of our products, we do not accept returns. Please ensure that all details provided for customization are accurate before placing your order.

Refunds:

We do not offer refunds unless the item received is defective or damaged. If you receive a defective or damaged product, please contact us on the day of receiving your order to initiate the return process.

Thank you for your understanding and support of our business. If you have any questions or concerns, please feel free to reach out to us.