Shipping Policy

Shipping Destinations:

• We take pride in serving customers across India. At this time, we only offer shipping within the country. For international shipping queries, kindly get in touch with our dedicated customer support team.

Processing Time:

• Your order is important to us. We strive to process orders promptly, typically within 3-4 business days following payment confirmation. Processing times may vary during peak seasons or promotions, and we appreciate your patience.

Shipping Providers:

• To ensure the secure and timely delivery of your orders, we collaborate with reputable courier services. These partners are chosen for their commitment to reliability and customer satisfaction.

Estimated Delivery Time:

• Various factors, including the shipping destination and the selected courier service, influence the estimated delivery time. You will receive an estimated delivery timeframe during the checkout process.

Shipping Charges:

• Shipping charges are fixed at ₹100 on every order. The total shipping cost will be displayed at the checkout stage for your convenience.

Order Tracking:

• Once your order is dispatched, a shipping confirmation email will be sent to you, including a unique tracking number. You can conveniently track the progress of your shipment on our website or through the courier service's online portal.

Delivery Delays:

• While we strive for timely deliveries, unforeseen circumstances such as adverse weather conditions or logistical challenges may cause delays. Your understanding in such instances is greatly appreciated.

Delivery Attempts:

• The courier service will make multiple attempts to deliver your order. In case of unsuccessful deliveries after several attempts, the package will be returned to our warehouse. We recommend providing a delivery address where someone is available to receive the package.

Undeliverable Addresses:

• It's crucial to provide an accurate and complete shipping address. Undeliverable packages due to incorrect addresses will incur additional shipping charges for reshipment. Please double-check your address during the checkout process.

Damaged or Lost Packages:

• In the rare event of a damaged or lost package, please contact our customer support immediately. We will work closely with the courier service to investigate and resolve the issue as swiftly as possible.

Shipping Inquiries: 

• For any shipping-related inquiries, including tracking information or delivery concerns, our customer support team is here to assist you. Reach out to us at support@krishcomputer.in for prompt assistance.