FAQs
Frequently Asked Questions (FAQs)
1. Are your gemstones natural?
Yes. We offer natural gemstones that are carefully selected from trusted suppliers. Product descriptions specify the type of gemstone being sold.
2. Do you provide an Authenticity Certificate?
Yes. Every gemstone purchased from K S Astropaath is accompanied by an Authenticity Certificate containing the gemstone's key details.
3. How do I choose the right gemstone?
If you're unsure which gemstone is suitable, you can book a Vedic astrology consultation. Recommendations are made based on your birth details and astrological analysis.
4. Can I buy a gemstone without an astrology consultation?
Yes. You may purchase any gemstone directly from our website without a consultation.
5. Do you ship across India?
Yes. We offer secure and reliable shipping across India.
6. How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery times vary by location and courier service.
7. How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS, email, or WhatsApp (where available).
8. What payment methods do you accept?
We accept UPI, credit cards, debit cards, net banking, and other secure payment methods available at checkout.
9. Can I return or exchange my gemstone?
Returns or exchanges are subject to our Return & Refund Policy. Please review the policy on our website or contact customer support for assistance.
10. Will wearing a gemstone guarantee specific results?
No. Gemstones are traditionally used in various cultural and astrological practices. Individual experiences vary, and no specific outcome or result can be guaranteed.
11. How should I care for my gemstone?
Clean your gemstone gently with a soft cloth and mild soap solution. Avoid harsh chemicals, excessive heat, and impacts that could damage the stone.
12. How can I contact K S Astropaath?
You can reach us through our website, WhatsApp, phone, or email. Our customer support team will be happy to assist you with your questions or orders.