Refund Policy

Last updated: 26 June 2025

Thank you for shopping at mydukaan.io/lariq.

If for any reason you receive a faulty or defective product, we invite you to review our policy on refunds and returns.

The following terms are applicable for any defective products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

• “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to LARIQ

• “Goods” refers to the items offered for sale.

• “Orders” means a request by you to purchase goods from us.

• “Website” refers to mydukaan.io/lariq

• “You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Return Eligibility

You are entitled to request a return or refund only in the case of faulty or defective products.

You must raise the return/refund request within 5 days from the date of delivery.

To initiate a return, please inform us of the issue by contacting us through:

• Email or

• Phone

We will review the request and confirm eligibility. Once approved, you will need to return the item to us.

Refund Process

Once we receive the returned defective product and verify its condition, we will initiate your refund.

Note: After being processed by our brand team LARIQ, the refund will be reflected in your bank account within 7 to 8 business days.

We will use the same method of payment that you used for the original transaction. No extra fees will be charged for the refund.

Return Conditions

To be eligible for a return:

• The product must be faulty or defective.

• The product must be returned in its original packaging.

• The return request must be raised within 5 days of delivery.

We reserve the right to reject any return that does not meet these conditions.

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products.

• Products unsealed or used after delivery.

• Products damaged after delivery or not due to manufacturing defects.

• Items returned beyond the 5-day return window.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us unless otherwise informed.

Please send the goods to the following address:
(Insert your return address here)

We recommend using an insured and trackable shipping service. Refunds will not be issued without actual receipt of the goods or valid proof of return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email - supportteamlariq@gmail.com