Shipping & Delivery Policy

LowPriceStore – Shipping & Delivery Policy

 

1. Order Processing

• Prepaid Orders:
  All prepaid orders are processed and dispatched within 24–48 working hours after successful payment confirmation.

• Cash on Delivery (COD) Orders:
  COD orders require a mandatory 30% advance payment for order confirmation.
  Orders are processed and dispatched only after the advance payment is successfully received.

2. Delivery Timeline

Estimated delivery timelines are as follows:

• Metro / Major Cities: 4–7 working days

• Tier 2 & Tier 3 Cities: 6–10 working days

• Remote / Non-Serviceable Areas: Delivery may take additional time depending on courier availability

Delivery timelines are approximate and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

• Free Shipping:
  Available on selected products.

• Paid Shipping:
  Certain products may include shipping charges.
  Any applicable shipping fee will be clearly mentioned on the product page or displayed at checkout before order confirmation.

4. Cash on Delivery (COD) Shipping Terms

• COD is available with a mandatory 30% advance payment.

• Orders will not be shipped without advance payment confirmation.

• The remaining order value must be paid at the time of delivery.

5. Tracking Information

• Once the order is dispatched, tracking details will be shared via WhatsApp, SMS, or Email, as per the contact information provided by the customer.

6. Undelivered, Refused & Failed Deliveries

• If the customer is unavailable, the courier partner may attempt delivery up to two times.

• Orders with incorrect or incomplete address details are not eligible for refunds or replacements.

Important for COD Orders

• The advance amount paid for COD orders is non-refundable in the following cases:

  • Customer refuses the order at delivery.

  • Customer is unavailable during delivery attempts.

  • An incorrect or incomplete delivery address provided by the customer

7. Serviceable Areas

• LowPriceStore currently ships only within India to selected serviceable pin codes.

8. Delays & Exceptions

• LowPriceStore is not responsible for delays caused by:

  • Courier partner issues

  • Natural disasters

  • Public holidays

  • Unforeseen logistical problems

9. Customer Support

For any shipping-related queries, customers may contact our support team through WhatsApp or Email available on our website.