Returns, Cancellations, Replacement and Refunds Policy

 

Last updated: 07 October 2022

Thank you for shopping at Manrevive

If for any reason, you’re not completely satisfied with a purchase we invite you to review our policy on Returns, Cancellations, Replacements, and Refunds.

The following terms are applicable for any products that You purchased with Us.

 

Cancellation

How can I cancel my order?

Cancellations can be requested for “Confirmed” orders and only prior to the products being shipped. “Confirmed “ Orders can be canceled by calling our customer care number at  9907856800


 

Return/Replacement

 

How can I return/replace my orders?

Returns and Replacements can be requested within 2 days of delivery of the order, for the following reasons

 

  • Wrong products delivered
  • Missing products in the order
  • Damaged products delivered
  • Expired products delivered
  • (in rare cases) if products cause allergic reactions/do not suit your body


You can raise a request to return/replace your order by contacting our customer care team (between 9 AM- 9 PM) at 9907856800

Whatsapp: +919907856800

We would request you share the images of the products when you send us an email at  drmanrevive@gmail.com or support@manrevive.in

How are returns/replacements processed?


 

  • Once we receive a return/replacement request, we will send our courier partner to pick up the product. This will be arranged within 7 working days of raising the return/replacement request
  • In case our reverse pickup is not available at your pin code, we will request you to self-ship the products through any reliable courier partner.
  • We request you please send the product along with all accompanying material and original packaging
  • Once we receive the products, we will quickly process the refunds/replacements. Please note that if the replacement product is unavailable, we will process a refund

Refunds

How are refunds processed?

The following is applicable for prepaid orders

 

  • Refunds for cancellations will be processed in your account. This amount will reflect in your account within 7 working days.
  • Refunds for returns will be initiated within 7 working days of receipt of the returned items. This refund will be processed into your account.
  • Refunds for edited orders will be processed into your account - for instance, prepaid orders which have been subsequently edited to remove certain items.
  • You will get communication on Whatsapp with a confirmation of credit of refund to your account

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: