Refund Policy
Our Return and Refund Policy was last updated 13 December 2023
Thank you for shopping at mydukaan.io/moonai.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Moon Ai
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to mydukaan.io/moonai, accessible from https://mydukaan.io/moonai
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Certainly! Here's a sample "No Refund Policy" for your digital products:
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**Refund Policy for Digital Products**
Thank you for shopping at https://mydukaan.io/moonai We appreciate the trust you have placed in us by choosing to purchase our digital products.
**No Refund Policy:**
We do not offer refunds for digital products, including but not limited to images, AI prompts, graphics, videos, and courses. Once a digital product is purchased and the download link has been provided, the sale is considered final.
**Non-tangible Goods:**
As digital products are intangible goods, delivered instantly and cannot be returned, we cannot issue refunds after the purchase is made. Please ensure that you have carefully read the product description and specifications before making a purchase.
**Contact Information:**
If you have any questions about our refund policy, please contact us before making a purchase at [support.moonai@gmail.com].
**Exchange Policy:**
MoonAI does not currently offer exchanges for digital products. If you experience any issues with your purchase, please contact us, and we will do our best to assist you.
**Damaged or Defective Products:**
In the rare event that you receive a damaged or defective digital product, please contact us immediately at [your contact email] with details and, if possible, accompanying screenshots, and we will work to resolve the issue.
**Changes to This Policy:**
MoonAI reserves the right to update or change our refund policy at any time. Any changes to the policy will be effective immediately upon posting the updated policy on the website.
By making a purchase on mydukaan.io/moonai/, you acknowledge that you have read and agree to our no refund policy for digital products.
Thank you for choosing MoonAI!
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