Return Policy

At Mrasanu, we strive to provide the best possible shopping experience for our customers. While we understand that sometimes items may not fit or meet your expectations, we do not offer returns for refunds. However, we do offer exchanges for items that are in stock and of equal or lesser value.

Exchange Conditions

- Items must be in their original condition with all tags and packaging intact.

- Exchanges are only accepted within [timeframe, e.g., 7-10 business days] of the original purchase date.

- Customers are responsible for paying any shipping costs associated with exchanging an item.

- Exchanges are subject to availability of the desired item.

How to Initiate an Exchange

- Contact our customer service team via [email/phone number] with your order number and reason for exchange.

- We will review your request and provide instructions on how to proceed with the exchange.

Important Notes

- All sales are final, and we cannot provide refunds or store credit.

- Lhaang reserves the right to refuse any exchange requests that do not meet our conditions.

By shopping with Mrasanu, you acknowledge that you have read and understood our exchange policy. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.