Terms & Conditions

1. Introduction: Welcome to NeelimaFoods! By accessing our website, placing an order, or using any of our services, you agree to comply with the following terms and conditions outlined below. Please read them carefully before proceeding.

2. Ordering and Payments: a. All orders placed through our website are subject to availability. b. Prices displayed on the website are in the local currency and inclusive of applicable taxes. c. Payments can be made securely using the available payment methods on our website. d. NeelimaFoods reserves the right to change prices, product availability, or payment methods without prior notice.

3. Delivery: a. We aim to deliver your order within the estimated delivery time frame. However, delays may occur due to unforeseen circumstances. b. Delivery charges may apply, and they will be clearly communicated during the ordering process. c. Please provide accurate delivery information to ensure successful and timely delivery. NeelimaFoods is not responsible for undelivered orders due to incorrect information provided.

4. Returns and Refunds: a. If you receive damaged or incorrect items, please notify us within 24 hours of delivery for a replacement or refund. b. We do not accept returns or provide refunds for products that are not damaged or incorrect.

5. Privacy and Security: a. We respect your privacy and handle your personal information in accordance with our Privacy Policy. b. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized use.

6. Intellectual Property: a. All content, trademarks, logos, and intellectual property on the NeelimaFoods website are protected by copyright and other applicable laws. b. You may not copy, distribute, or use any content from our website without prior written consent.

7. Limitation of Liability: a. NeelimaFoods shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. b. Our liability, if any, shall be limited to the amount paid by you for the specific product or service.

8. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where NeelimaFoods operates. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

By accessing and using NeelimaFoods' website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree to any of the terms, please refrain from using our website or placing an order.