Refund Policy
NSP CLOTHING – Return & Refund Policy
Last Updated: 02 September 2025
Thank you for shopping with NSP CLOTHING at mydukaan.io/nspclothing. If you are not completely satisfied with your purchase, we are here to help. Please read our Return & Refund Policy carefully.
Definitions
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“Company” / “We” / “Us” / “Our” – Refers to NSP CLOTHING.
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“Goods” – Refers to items purchased from NSP CLOTHING.
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“Orders” – Refers to your request to purchase Goods from us.
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“Website” – Refers to mydukaan.io/nspclothing.
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“You” / “Customer” – Refers to the individual or entity purchasing Goods.
Order Cancellation
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You may cancel your order within 14 days of receiving your Goods without providing any reason.
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To cancel, inform us via a clear statement by:
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Email: teamnsp@outlook.com
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Refunds will be processed within 14 days of receiving returned Goods, using the same payment method. No extra fees will be charged.
Return Request Timeline
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Return requests must be initiated within 5 days of receiving the product.
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Requests after this period will not be accepted.
Mandatory Proof – Product Opening Video
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A clear unboxing video must be shared at the time of raising a return request.
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Returns without this proof will not be accepted.
Condition of Returned Items
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All items must be returned in their original condition, including:
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Tags, labels, packaging, covers, and cardboard.
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Returns missing these will not be eligible for a refund.
Size & Fit Responsibility
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A detailed size chart is provided for each product.
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Customers are responsible for checking the size chart before placing an order.
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Returns due to size issues will not be accepted.
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If a return is requested despite size issues, all courier and delivery charges must be borne by the customer.
Conditions for Returns
Goods are eligible for return only if:
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Purchased within the last 14 days.
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Returned in original packaging and condition.
Non-returnable Goods:
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Customized or personalized items.
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Perishable or quickly deteriorating items.
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Goods that cannot be returned for health, hygiene, or safety reasons and were unsealed.
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Goods inseparably mixed with other items.
We reserve the right to refuse returns that do not meet these conditions.
Returning Goods
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Customers are responsible for return shipping costs and risks.
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Please send goods to: Khaderpet, Kariya Gounder Street, Tiruppur.
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We recommend using insured and trackable shipping.
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We cannot refund without receiving the goods or proof of delivery.
Refunds
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Refunds will be processed only after the returned item is received and inspected.
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Refunds will be issued using the same payment method used for the original purchase.
Contact Us
For any questions about returns or refunds, reach out to us:
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Email:teamnsp@outlook.com
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Phone: +91 9087773358
- Address: Kariya Gounder Street, Khaderpet, Tiruppur - 641601.