Return & Replacement Policy
Organic Daddy: Return & Replacement Policy
At Organic Daddy, we are deeply committed to providing you with the highest quality, 100% organic dry fruits, nuts, seeds, and snacks. Every product undergoes rigorous quality checks before it leaves our facility, ensuring that you receive nothing short of excellence.
Our Quality Assurance:
We firmly believe in the superior quality of our products and are confident that you will love them. Due to the nature of our products being consumables and for reasons of hygiene and safety, we generally do not accept returns or offer refunds for items once they have been shipped.
Your Satisfaction is Our Priority:
While we strive for perfection and do not anticipate the need for returns, we understand that exceptional circumstances can occur. Your satisfaction is incredibly important to us.
In the Rare Event of an Issue:
If you encounter any problem with your order, such as:
- Damaged Product: If your product arrives damaged during transit.
- Incorrect Product: If you receive a product different from what you ordered.
- Quality Concern: If you genuinely believe there's a quality issue that slipped past our checks.
We urge you to contact us immediately within 24 hours of receiving your order.
How to Reach Us:
To ensure a swift resolution, please reach out to our support team through your preferred channel:
- WhatsApp: +91 9019342562
- Email: help@organicdaddy.shop
When contacting us, please provide:
- Your Order Number
- A clear description of the issue
- Photographs of the product and packaging, if applicable
Our team will carefully review your concern and work with you to find a fair and appropriate solution, which may include a replacement of the product at our discretion.
Our goal is to ensure you have a positive experience with Organic Daddy and continue to enjoy our pure, organic goodness. Thank you for choosing us to restore life to your pantry!