Refund Policy
Return and Refund policy
No Return and Refund Policy
At Scarry, we strive to provide the highest quality products to our customers. Due to the nature of our products, we do not offer returns or refunds under any circumstances. All sales are final.
Please carefully review your order before completing your purchase. If you have any questions about a product, feel free to contact our customer support team before making your purchase. We are here to assist you with any inquiries.
Exceptions: In the unlikely event that you receive a damaged or defective product, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue.
By making a purchase on scarry.shop, you agree to this No Return and Refund Policy.
Thank you for shopping with us!
- Damaged Product: If you receive a damaged product, kindly provide us with an unboxing video showing the damage. This evidence is crucial for us to assess the situation and provide appropriate assistance.
- Missing Items: Should any items be absent from your order, please share an unboxing video displaying the remaining items. Kindly inform us within 7 days of delivery. We will examine the situation and, if confirmed, issue a refund for the missing item(s).
- Original Condition and Packaging: To qualify for a refund or exchange, returned products must be in their original condition, unused, unwashed, and undamaged. All original packaging, including accessories, tags, and labels, should be included.
- a. Damaged or Defective Products: Upon confirmation of the damage or defect through the provided video, we will proceed with the refund process.
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