Refund Policy

🧾 Refund, Return & Cancellation Policy

Last Updated: 20 October 2025

Thank you for shopping with Shopin (Shopin - Online Store). 💖
We appreciate your trust and support! Please read our policy carefully — it helps us keep the shopping process fair, secure, and transparent for everyone.

🚫 Order Cancellation Policy

• Orders can be cancelled within 3 working days of placing the order.

• Once the order is packed or shipped, cancellation is not possible.

• After 3 working days or once dispatched, cancellations cannot be processed.

• 📄 To request a return:
  👉 ShopIn | Order Return or Cancellation Form
  💬 Or DM us on Instagram – @shop.in007

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🔁 3-Day Return & Refund Policy

At Shopin, your satisfaction matters the most! However, since we use trusted third-party delivery partners and handle a variety of products, we follow a strict 3-day return & refund policy.

✅ You can request a return or refund if:

• It’s within 3 days of delivery.

• The product is unused, unworn, and in original packaging.

• Any sticker, seal, or code label (if attached) is present and untampered.

• The product is in resellable condition.

🚫 Return won’t be accepted if:

• The seal/sticker/code is missing or tampered.

• The product is used, damaged, or returned incomplete.

• The return request is made after 3 days of delivery.

• The product falls under non-returnable categories such as sale items or hygiene-sensitive goods.

📦 Note: Replacements are not available. If you wish to get another product, please place a new order after your refund is processed.

📄 To request a refund:
👉 ShopIn | Order Return or Cancellation Form
💬 Or DM us on Instagram – @shop.in007

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💰 Refund Details

Once your return is received and verified:

• An 10% deduction will apply (5% platform + payment gateway + 3% handling).

• One-way delivery charge (50%) will also be deducted.

• Refunds are issued within 5–7 working days after inspection.

• If we sent a wrong or defective item, you’ll get a full refund (no deductions).

• Delivery fees are non-refundable.

💳 Refund Mode:

• Prepaid Orders: Refunded to original payment method.

• COD Orders: Refunded via UPI or store credit after confirmation.

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📄 To cancel your order:
👉 Cancellation Form
💬 Or contact us on Instagram – @shop.in007

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⚠️ Important Notes

🔹 Returns without stickers/codes or with visible tampering will be rejected.
🔹 Returned parcels missing items or with wrong contents will not be refunded.
🔹 Refund approval depends on internal inspection and policy compliance.
🔹 Continuous misuse of our refund/return system may lead to account suspension or order refusal.

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💬 Contact Us

For any questions or support:
📧 Email – commercialpurpose00@gmail.com
💬 Instagram DM – @shop.in007
🌐 Website – mydukaan.io/shopin996