Refund and Return Policy
At ShopMadeByBloom, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your purchase, please review our refund and return policy below:
Refunds
- We offer refunds for eligible products within [number] days of purchase.
- To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.
- Refunds will be processed to the original payment method used for the purchase.
- Shipping and handling charges are non-refundable, unless the return is due to an error on our part.
Returns
- To initiate a return, please contact our customer service team at mostanapp545@gmail.com to request a return authorization.
- Once your return is authorized, please securely package the product and include a copy of the original order confirmation.
- You are responsible for the cost of return shipping, unless the return is due to an error on our part.
- We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.
Exchanges
- We do not offer exchanges at this time. If you wish to exchange a product, please initiate a return for a refund and place a new order for the desired item.
Damaged or Defective Products
- If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund.
- We may require photographic evidence of the damage or defect for quality assurance purposes.
Cancellations
- You may cancel your order for a full refund if it has not yet been shipped. Once your order has been shipped, it is subject to our refund policy.
Contact Us
If you have any questions or concerns about our refund and return policy, please contact us at mostanapp545@gmail.com