Terms and coinditions
Terms and Conditions
_1. Introduction_
1.1 These Terms and Conditions ("Terms") govern your use of the website mydukaan.io/silktechhaven ("Website") and any services provided through the Website ("Services").
1.2 By accessing and using the Website and Services, you agree to be bound by these Terms.
_2. Use of the Website and Services_
2.1 You must use the Website and Services for lawful purposes only.
2.2 You must not use the Website and Services to transmit, distribute, or store any material that is unlawful, defamatory, or infringes the rights of any third party.
2.3 You must not attempt to gain unauthorized access to the Website, Services, or any other system or network connected to the Website.
_3. Intellectual Property_
3.1 All intellectual property rights in the Website, Services, and any content provided through the Website ("Content") are owned by or licensed to Silk Tech Haven.
3.2 You must not reproduce, distribute, or display any Content without the prior written consent of Silk Tech Haven.
_4. User Accounts_
4.1 You must provide accurate and complete information when creating an account on the Website.
4.2 You are responsible for maintaining the confidentiality of your account login details.
4.3 You must notify Silk Tech Haven immediately of any unauthorized use of your account.
_5. Orders and Payment_
5.1 You must provide accurate and complete information when placing an order through the Website.
5.2 You must pay for the products or services ordered through the Website using one of the payment methods accepted by Silk Tech Haven.
5.3 Silk Tech Haven reserves the right to cancel or modify any order without notice.
_6. Delivery and Shipping_
6.1 Silk Tech Haven will use reasonable efforts to deliver products ordered through the Website within the estimated delivery time.
6.2 Silk Tech Haven is not responsible for any delays or failures in delivery caused by circumstances beyond its control.
_7. Return Policy_
7.1 You may return products ordered through the Website within 7 days of delivery.
7.2 To initiate a return, please contact our customer support team via email or phone.
7.3 Products must be returned in their original condition with all tags and packaging intact.
7.4 Refunds will be processed within 10-15 working days of receiving the returned product.
_8. Disclaimer of Warranties_
8.1 The Website and Services are provided on an "as is" and "as available" basis.
8.2 Silk Tech Haven disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
_9. Limitation of Liability_
9.1 Silk Tech Haven will not be liable for any damages, including but not limited to incidental, consequential, or punitive damages, arising out of the use of the Website and Services.
9.2 Silk Tech Haven's liability will be limited to the amount of fees paid by you for the Services.
_10. Indemnification_
10.1 You agree to indemnify and hold harmless Silk Tech Haven, its officers, directors, employees, and agents, from and against any claims, damages, losses, and expenses arising out of your use of the Website and Services.
_11. Governing Law_
11.1 These Terms will be governed by and construed in accordance with the laws of India.
11.2 Any disputes arising out of these Terms will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
_12. Changes to Terms_
12.1 Silk Tech Haven may modify these Terms at any time, without notice.
12.2 Your continued use of the Website and Services after any changes to these Terms will constitute your acceptance of the changes.
By using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Last updated: December 6, 2024
