Refund Policy
Our Return and Refund Policy was last updated 16 July 2024
Thank you for shopping at mydukaan.io/smartbags.
No Returns Policy
Overview
At Ceeyel Product, we strive to provide the highest quality products to our customers. Please note that we do not accept returns or exchanges.
No Returns
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All Sales Are Final:
- Once a purchase is made, it is considered final. We do not accept returns or exchanges under any circumstances.
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Non-Refundable Items:
- This policy applies to all items sold on our website, including but not limited to customized or personalized products, sale items, and full-price items.
Exceptions
While we do not accept returns, we are committed to ensuring your satisfaction. If you receive a defective or damaged item, please contact us immediately so we can address the issue.
Defective or Damaged Items
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Notification:
- If you receive a defective or damaged item, you must notify us within 2 days of receiving the product. Please include your order number and photos of the damaged or defective product.
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Resolution:
- Upon receiving your notification and verifying the issue, we will provide a suitable solution.
Contact Us
If you have any questions or concerns regarding your purchase, please contact us at ceeyel@gmail.com. We are here to help and will do our best to resolve any issues you may encounter.