Refund & Return Policy !!
Sm Gadgets Mania
.Thank you for shopping at SM Gadgets Mania. We strive to provide you with the best products and services. Please read our policy carefully to understand our guidelines regarding refunds, returns, and exchanges.
. No Return And Refund Policy :
.Once a customer makes a payment for an order, we do not accept returns or offer refunds.All sales are final.
.Exchange Policy for Defective Products :
.If you receive a defective product, we offer an exchange under the following conditions:
1.Unboxing Video Requirement: To qualify for an exchange, you must provide a 360-degree unboxing video of the product.
2.This video should clearly show:
.The unopened package.
.The unboxing process from start to finish.
.The defective part or issue with the product.
.Exchange Request Procedure:
.Contact our customer service team within 24 Hours of receiving your order.
.Provide the unboxing video along with your order details and a description of the defect.
.Assessment and Approval:
.Our team will review the video and assess the defect.
If the defect is verified, we will approve your exchange request.
.Shipping of Exchange Product:
.Once approved, we will guide you on how to return the defective product.
.After receiving the defective product, we will send you a replacement product at no additional cost.
.On exchange Time Shipping charge pay by customer And after got the product when we send new product that's charge will pay by ours company.
.Contact Us
.If you have any questions or need assistance with your order, please contact our customer service team at [helpbysmgadgetsmania@gmail.com].
.Thank you for understanding and for choosing SM Gadgets Mania. We appreciate your business and are committed to ensuring your satisfaction.