Refund Policy
Our Return and Refund Policy was last updated 02 August 2023
Thank you for shopping at mydukaan.io/spiritualindia.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Spiritual India
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to mydukaan.io/spiritualindia, accessible from https://mydukaan.io/spiritualindia
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Return and refund policy
- Returns accepted for 5 days
- Free return shipping
- No restocking fee
- No final sale items
At Spiritual India, we are committed to delivering quality products and ensuring your satisfaction. If you receive a wrong or damaged product, we are here to make it right.
Refund Policy:
We offer refunds in the following situations:
Wrong Product: If you receive a product different from what you ordered, please contact our customer service team at [customer support email/phone] within 5 days of receiving the item. We will arrange for the correct product to be shipped to you, or we will issue a full refund upon confirmation of the error.
Damaged Product: If your product arrives damaged, please notify us within 5 days of receiving the item. To expedite the process, please provide clear photos of the damaged product and packaging. We will replace the damaged item or issue a full refund, based on your preference.