Return Policy

Return Policy for The Little Store (https://thelittle.in)

 

1. Return Eligibility:

• Items must be unused, undamaged, and in their original packaging.
• Items must be returned within 3 days of the purchase date.

2. Non-Returnable Items:

• Personalized or custom-made items.
• Perishable goods.
• Gift cards.

3. Return Process:

• Contact our customer service at support@thelittle.in to initiate a return.
• Provide your order number, the item(s) you wish to return, and the reason for the return.

4. Return Shipping:

• Customers are responsible for return shipping costs, unless the return is due to our error or a defective product.
• We recommend using a trackable shipping method.

5. Refund Process:

• Refunds will be processed within 8-10 business days of receiving the returned item.
• Refunds will be issued to the original payment method.

6. Exchanges:

• We do support exchanges. If you need a different item, please initiate a return and place a new order.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.

8. Cancellations:

• If you need to cancel an order, please contact us within 24 hours of placing the order.

9. Changes to the Return Policy:

• We reserve the right to modify our return policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.