Return & Refund policy

Our Return and Refund Policy was last updated 03 August 2022

Thank you for shopping at biowilis.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to BIOWILIS

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to biowilis.com, accessible from https://biowilis.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Return and Refund Policy

All goods canceled before despatch is refunded within 7 days from the date of cancellation. we don't take returns on any order. If there is any issue with the package or goods sold by us after it has been delivered, kindly write to us at info@svalbard.biz  within 1 week from the date of delivery to process refunds. We will review your query and refund within 7 days from the date of request. We confirm that we will provide refunds for only genuine reasons. We don't take returns on any order instead provide a replacement or refund after reviewing your problem.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: info@svalbard.biz